Making the Switch: How to Transfer Your Infusion Care to Pace

You've discovered Pace—an infusion center that's closer to home, more convenient than driving to the big city, and preferred by your insurance company. The benefits are clear, but now you're wondering: how do you make the transition without creating tension with your current healthcare team?

Navigating the Conversation with Your Doctor

It's natural to worry about potentially offending your physician, especially if they initially recommended their own infusion center or the local hospital. However, most healthcare providers genuinely prioritize what's best for their patients and won't object to you receiving care at a more convenient location.

While some employed physicians may have institutional incentives to direct patients to specific facilities, the ultimate choice of where to receive your treatment remains yours as the patient. Your comfort, convenience, and insurance preferences are valid factors in this decision.

Making the Transition Smooth for Everyone

The key to a seamless transition is open communication and letting Pace handle the logistics. Here's our recommended approach:

Step 1: Talk to Your Physician

Simply mention to your current physician that you'd like to change infusion centers. Most providers will understand and support your decision, especially when you explain the practical benefits.

Step 2: Contact Pace

Reach out to us and ask us to coordinate directly with your physician's office. We'll handle:

• Prior authorizations
• Insurance verifications
• All necessary paperwork and transfers

Step 3: Schedule Your First Appointment

Once your insurance approves the transfer, we'll call you to schedule your first infusion appointment at Pace.

Maintaining Continuity of Care

Your physician will continue to receive comprehensive reports of your infusion treatments, ensuring they stay informed about your care. We can also coordinate lab draws prior to your IV treatments if your provider requests them, maintaining the same level of monitoring you're accustomed to.

Supporting Your Healthcare Team

We understand that transferring care involves more than just the patient and physician. We work collaboratively with:

• Physicians, Physician Assistants, and Nurse Practitioners to ensure seamless clinical communication
• Office staff who often struggle with prior authorization processes and medication ordering

Most medical offices appreciate this support, as it reduces their administrative burden while ensuring their patients receive excellent care.

Ready to Make the Switch?

Whether you're currently receiving infusions at a main hospital campus, an oncology center, or a small treatment room in your physician's office, transferring to Pace is straightforward. We're designed to make the process as simple as possible for both you and your healthcare team.

When you're ready to experience the convenience and personalized care that Pace offers, give us a call. We'll take care of the details so you can focus on what matters most—your health and well-being.

Questions about transferring your care? Contact Pace today to speak with our team about making your transition seamless and stress-free.